Policies

Sales Tax

Sales tax will be added to any orders shipped within California. Sales tax is not charged on orders being shipped outside of California.

Returns

We want you to be completely satisfied with your purchase. You may return your purchase within two weeks of purchase date (in store) or delivery date (web orders) to receive a full refund less shipping costs. Jewelry must be returned in its original condition, unworn and with its tags attached. Please enclose a copy of your receipt or packing slip with the return. Please send your return with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your original receipt. Peace & Magic Jewelry is not responsible for items damaged or lost in transit.

Please note that while returns are processed promptly, credit card companies may require up to two weeks to process and settle credits. Please email us at info@peaceandmagic.com prior to returning an item as items sent without notification may be delayed.

Charity and custom-designed pieces are not eligible for return or exchange.

Repairs & Restringing

If you require a repair of one of your Peace & Magic pieces, please contact us at info@peaceandmagic.com. One complementary repair service is offered with each purchase and additional repairs can be made for a small fee. Items will be replaced or repaired at our discretion.

For your security, please send your repair with an insured courier (e.g., FedEx, UPS, USPS Parcel Post) and retain your original receipt. Peace & Magic Jewelry is not responsible for items damaged or lost in transit.
We do not restring or repair jewelry made by others.

Peace & Magic malas are strung on a strong latex-free stretch cord, which makes them more durable than knotted malas. We stand behind the quality of all of our jewelry, and will gladly restring your mala if you believe it has broken “before its time”.

Resizing

We will resize select Peace & Magic pieces for a nominal fee. Please email us at info@peaceandmagic.com for more information.

Custom Design

See something you like, but want to make a slight change to it? Or maybe you want to design from scratch! Email us at info@peaceandmagic.com to set up a time to work with our in-house designers.

Jewelry Parties and Workshops

Peace & Magic is available for private workshops! Gather your best girlfriends and create a unique custom Mala. Learn more about the history of Malas, the meaning of the beads, practice setting intentions.  Sip special libations and nibble on tasty treats….. what could be better? Workshops also are a win with tween birthday parties, staff meetings, special community events. Got an idea? Let us know.  Pricing depends on size of party and desired jewelry.   Contact us at info@peaceandmagic.com.

Bridal Jewelry

Want to make your special day even more special? Peace & Magic jewelry is beautiful on brides! We can help you custom create your bridal and bridesmaid jewelry. Contact us at info@peaceandmagic.com.

Privacy

Peace & Magic is committed to protecting your privacy. We collect personal information from you for purposes of identification and only if you voluntarily submit it to us. We use that information to process your order and to enhance your shopping experience. We will never sell, loan, rent, trade or give away your name, or email address. We use email to communicate with you about your order and to let you know about special product introductions and other Peace & Magic news.

Ordering from Peace & Magic is safe and secure. The Peace & Magic website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Once you click on “Check Out,” you will be on a secure Paypal server that uses Secure Socket Layer (SSL) encryption technology. Your credit card information is never transmitted to or captured by our website.

If you have any questions about our Privacy Policy, the practices of our site, or your dealings with our site, please contact us.